Returns Policy - Products
Please address returns to Teasel and Tweed, 85 Rosemount Viaduct, Aberdeen, AB25 1NS
You can return any full price Item within 14 days of receipt for a refund.
Please note: items on SALE are non-returnable
Please enclose your original invoice with your returned item.
We will refund the price you purchased your item at.
Please note that items must be returned within 14 working days in an unworn, unused, unmarked condition in the original packaging with all original tags still attached. Items returned outside of this time scale will be exchanged only.
Please note we can not refund or exchange unwanted items after 30 days from the order being placed.
Please be careful when trying on your items! We cannot accept returns on soiled items. Ensure all tags are intact and the item is in original condition. All goods will be inspected on return.
These terms will be governed by and construed in accordance with Scots law. Any disputes arising in connection with these terms and conditions will be subject to the exclusive jurisdiction of the Scottish courts.
Refund Policy - Courses & Workshops
If you cancel your course up to 2 weeks prior, a 50% refund will be paid. Cancellations within the 2 week period are non refundable.
All course being run by an outside agency are non refundable.
All orders over £70.00 qualify for FREE UK shipping.
- Click & Collect - Free (operational during shop hours Wed – Sun; 10:00 – 16:00). Please remember your order will be ready for collection within 24hrs.
- Standard UK Delivery - Small Package: £3.95 (3-5 working days)
- Standard UK Delivery - Medium Package: £4.95 (3-5 working days)
- Standard UK Delivery - LargePackage: £5.95 (3-5 working days)
- UK Special Delivery, Scottish Highlands, Northern Ireland and UK islands - £15.00 flat rate.